FAQ

What is red light therapy?

Red light therapy uses specific wavelengths of red and near-infrared light to support the body at the cellular level. BioRed devices combine multiple wavelengths to target everything from the skin's surface to deeper tissue. Learn more about the science →

How often should I use it?

Most people use red light daily or several times a week in sessions of around 10 minutes. Each product page lists guidance for that specific device.

Is it safe?

Red and near-infrared light therapy is non-invasive and widely considered safe for regular use. Our devices are designed to meet recognised safety and quality standards. If you have a medical condition or are pregnant, check with your healthcare provider first.

What warranty do I get?

Wearables (Belt, Mask, Laser Cap) carry a 1-year warranty; panels carry a 3-year warranty. See our Warranty page.

What's your return policy?

Every order is covered by a 60-day money-back guarantee. See Shipping & Returns.

Do you offer free shipping?

Yes — shipping is free on every order.