Warranty
Every BioRed Light device is built to a verified spec and tested before it ships — and backed by a warranty against defects in materials and workmanship.
Coverage
- Wearables — 1 year: Therapy Belt, Therapy Mask, and Laser Cap.
- Panels — 3 years: Mid-Size Panel and Max Panel.
What's covered
The warranty covers manufacturing defects and component failure under normal use. It does not cover accidental damage, misuse, or normal cosmetic wear.
Making a claim
Reach out through our Contact page with your order number and a short description of the issue, and we'll make it right.